Cancellation Policy

Rescheduled, Cancelled, or no show appointments

Office visits including Botox/Dysport/Xeomin appointments: $100 will be charged with less than 24-hour notice or no show.

In-Office treatments, such as filler treatments, laser, hair reduction, IPL, microneedling, Ultherapy, Thermi, CoolSculpting, acoustic massage, HydraFacial, facials, chemical peels, massage, PRP injections and minor in office surgeries: $200 will be charged with less than 48 hours’ notice or no show.

late to appointment Policy

Those who are more than 15 minutes late (with or without verbal communication with our office) will be marked as a no show and have the appointment automatically cancelled. The applicable no show fee will be charged to the card on file.

no show to consultations/evaluations

Consult Visit with MD: The consult fee is nonrefundable and will not be carried forward to future appointments. A newly scheduled consult will require another payment of a $200 consultation fee.

Evaluations with RN or Aesthetician: A $100 charge that day to your credit card.  Not transferrable to any future treatments.

Booking Protocol

In order to reserve your appointment, we require a credit card when booking. For Botox/Dysport/Xeomin, we will not charge the card or place any hold on it. However, If you fail to keep your appointment, the card on file will be charged as per the above guidelines. All other procedures, treatments, and surgical consultations require a prepaid deposit. Please refer to your signed price quote for deposit costs when scheduling.

These charges will be billed directly to you as your responsibility. Your card on file will be charged that day. Your insurance will not pay for them. Please help us to serve you best by keeping to your regularly scheduled appointment.


We are constantly striving to make your experience as seamless as possible. Thank you for your understanding. We are excited to see you at your next visit!

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16865 Boones Ferry Rd, Suite 101
Lake Oswego, OR 97035

Monday-Thursday: 8:00am - 5:00pm
Friday: 8:00am - 4:00pm
Saturday hours available by appointment

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