Cancellations under 48 hours & No Show Policy
We require 48 hours notice to cancel your appointment to avoid a late fee. Cancellations made under 48 hours, or in the instance of a no-show, you will be charged a $100 fee.
If you are late to your appointment and do not arrive within 15 minutes from your scheduled appointment time, you will be considered a no-show and you will be charged the $100 fee, as we have prepared our supplies and have reserved a certain amount of time for your specific procedure.
Booking Protocol
In order to reserve your appointment, we require a credit card when booking. For Botox or Dysport, we will not charge the card or place any hold on it. If you fail to keep your appointment, the card on file will be charged as per the above guidelines.
All other procedures and treatments require a prepaid deposit. Please refer to your signed price quote for deposit costs when scheduling.
Thank you for understanding, and we look forward to seeing you.